Our Approach to Service

At Axiom CPA’s we have the resources and tools to be highly accessible to you and responsive to your needs. Prompt communication is a cornerstone to our service approach. Our phone calls are never screened, and we always answer the phones when they ring. During normal business hours, your call will always be answered by a live person. It doesn’t matter which of our valued clients or colleagues is calling, we want to talk with you. Why wouldn’t we? You are the life-blood of our business.

Serving only businesses and their families

We believe that a focused approach to client service is the most effective. The combination of our experience and technical ability uniquely positions us to expertly serve the small to mid-size business community. These closely held businesses are unique from their much larger brethren, but have many common attributes amongst them.

For example, many entrepreneurs come from a technical background and had a vision that they could run a business that would better serve their clients. This often results in an owner who wants to personally serve their customers, manage the people in their business, and figure out how to grow their business so it will continue to thrive. This dynamic is necessary but creates challenges for the business owner…It’s hard to be in three places at once.

We understand these challenges and are uniquely suited to help you address them. With our in-depth industry experience, finance and accounting knowledge, and other business resources we will assist you in finding the right solutions to manage and grow your business effectively.

Accordingly, we focus on the business and their owners. Although we have the expertise to serve individuals in need of income tax preparation, we do not want to be distracted from where we really excel and can provide the most value. This means that you will have a firm that is positioned to provide more proactive support and greater responsiveness than you have likely experienced before.

Effective data integration

The applications we use to manage our business provide us with tremendous integration between the software programs that we use to serve you; from the tools used in tax preparation and planning, to accounting, and practice management. This results in a very low administrative burden for maintaining our processes which means we have more time to work with you!

Staying involved

We seek to support you and your business in a proactive and highly responsive manner, bringing to the table extraordinary resources only found at the largest firms but the personal touch of a local business partner. One of the ways we accomplish this is by scheduling regular planning meetings with our clients to make sure we are aware of your on-going business needs. These meetings enable us to identify tax savings opportunities and provide solutions to upcoming challenges you and your business may face.